Client Care Specialist – VCA Canada Dalhousie Varsity Animal Hospital
Job title: Client Care Specialist – VCA Canada Dalhousie Varsity Animal Hospital
Company: VCA Canada
Job description: Job Description:
VCA Canada Dalhousie Varsity Animal Hospital is hiring a full time Client Care Specialist who is an exceptional organized multi-tasker and enthusiastic self-motivated individual. If you excel at customer service, have a passion for client care, and a love for animals, we are excited to welcome you to our dedicated team!
The role of the Client Care Specialist (CCS) is to strengthen the client, animal, veterinary bond through exceptional client service and education. Your role is vital to the success of our hospital! You are the first and last point of contact and have the ability to leave a lasting impression building trust and loyalty with our clients. Your responsibility is to enhance the clients experience by coordinating between the clients and members of the medical team. Your primary goal is to ensure the clients and their pets feel welcomed, expertly cared for and appreciated.
Desired Attributes and Requirements
The ideal candidate is organized, calm under pressure and customer service focused, ideally you have:
– Prior experience in customer service and administrative duties
– Prior knowledge or ability to learn medical terminology and our VCA Woofware
– Exceptional client service skills
– Empathetic, nurturing and positive attitude
– Skilled in prioritizing needs, open to change and adaptable
– Initiative in carrying out assignments independently
– Attention to detail with above average time management skills
– Previous veterinary experience or graduated from an accredited Veterinary Assistant program is preferred
What VCA Canada Offers
At our core are our people – people with different strengths and interests that enrich our diversity, innovation and excellence. VCA Canada offers:
Comprehensive compensation structures including vacation, membership fees, licencing fees, moving as well as generous CE allowances
AHAA accredited – Veterinary Excellence Culture!
Continuing education benefits
Exceptional career development
Benefits including medical/dental, life and disability for eligible employees
Generous personal pet care discounts
Professional dues, including licensing fees and monthly VIN membership
A network of highly educated and skilled professionals
For more information regarding this opportunity, please email or select Apply Now!
VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance please let us know.
Location: Dalhousie, NB
Job date: Thu, 24 Jun 2021 22:59:15 GMT
Apply for the job now!
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