Complex Claims Adjuster Marine Belgium – Brussels

Complex Claims Adjuster Marine Belgium – Brussels

Job title: Complex Claims Adjuster Marine Belgium – Brussels

Company: Ergon Recruitment

Job description:

  • To handle Marine portfolio of claims of intermediate complexity from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.
  • Provide a high standard of customer service and adherence to legal and regulatory requirements.

Duties and Responsibilities:

  • Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a consistently strong standard of customer service.
  • Ensuring effective vendor and litigation management on Complex claims within a personal allocation.
  • Broader internal / external stakeholder communication where required
  • Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
  • Contribute to maintenance of best practice procedures for Marine intermediate to high value Complex claims, consistent with global best practice.
  • Demonstrate a high standard of technical claims competence. Demonstrate a strong standard of competence in handling intermediate to advanced complex claims in Marine

Accountabilities

  • Timely, accurate and customer focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense for claims of medium to high complexity
  • Effective communication of key medium to high Complexity claims and Marine portfolio messages to internal stakeholders and external stakeholders.
  • Financial control through consistent reserve and other financial transaction discipline
  • Accurate and consistent policy interpretation against claims of intermediate to high complexity

Het profiel

  • Demonstrate good communication skills, both written & verbal
  • Time management – ability to manage & prioritise workload and diary management.
  • Ability to contribute effectively within a team environment.
  • Ability to work with claims stakeholders to effectively direct claims strategy
  • Participate in client review and Profit Centre meetings.
  • Policy language skills enabling accurate and consistent policy wording interpretation
  • A strong knowledge of legal / regulatory and litigation / procedural requirements for their line of business
  • Some experience in negotiation, mediation, arbitration and litigation skills.
  • Strong experience in negotiating on intermediate to high complex claims and knowledge and experience in mediation, arbitration and Alternative Dispute Resolution
  • Experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement
  • Knowledge in Marine technical claims topics is a plus.

Onze klant

  • Our client is a leading global insurance organization.
  • Our client provides a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.

Locatie

Brussels

Publish date

26.10.2021

Contactpersoon

Saitas

Expected salary:

Location: Bruxelles

Job date: Thu, 28 Oct 2021 05:41:11 GMT

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