Contracts Biller

Contracts Biller

Job title: Contracts Biller

Company: HCL GUATEMALA, SOCIEDAD ANONIMA

Job description: Descripción * Responsible for the ongoing integrity and revision of maintenance contract records. Primary responsibilities include the research and resolution of maintenance coverage, billing issues and answering and responding to internal/customer questions regarding contracts billing.

  • Provide customer and sales support regarding maintenance contract pricing, alternative contract options, billing questions/revisions, contract cancellations and problem resolution.
  • Work closely with Electronic Data Collection (EDC) and Sales teams to resolve any maintenance contract set-up/structure issues that may prevent the set-up process.
  • Monitor contract pricing and renewals.
  • Create/maintain equipment records and create new customer records.
  • Create and update spreadsheets in SharePoint.
  • Set-up MFP and MPS maintenance contracts in EA.
  • Review, research and process contract credits and re-bills.
  • Responsible for weekly forecast/activity reporting.
  • Will take and make calls
  • Back office and Billing experience preferred

Requerimientos * Educación Mínima: Educación Básica Secundaria

  • Años de experiencia: 1
  • Idiomas: Inglés
  • Edad: entre 22 y 69 años
  • Disponibilidad de Viajar: No
  • Disponibilidad de Cambio de Residencia: No
  • Personas con discapacidad: Sí

Expected salary: 5000 per month

Location: Ciudad de Guatemala

Job date: Sun, 02 May 2021 06:48:35 GMT

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