Customer Service Rep (casual) – Torpedo7 Whangarei New Store

Customer Service Rep (casual) – Torpedo7 Whangarei New Store

Job title: Customer Service Rep (casual) – Torpedo7 Whangarei New Store

Company: The Warehouse

Job description: Company Description

At Torpedo7 we believe that New Zealand is the most epic outdoor playground in the world. We believe that the only thing that hurts more than biking is not biking, that riding up hills and going flat out down snow-capped mountains or waking up in a tent brings you one step closer to nature, to yourself and others. We believe that nature keeps you balanced, and that your path to freedom is outdoors. We believe that sore muscles on Monday tell your stories – about where you’ve been and how much further you can go.

As NZ’s fastest growing outdoor adventure retailer with 24 stores we are looking for some exceptional people to join our team!

Job Description

At Torpedo7 the work comes easy when you love what you do. We are so passionate about the gear we sell that you will see us out there on the track, trails and anywhere an outdoor adventure is to be had.

As an In-Store Customer Service Representative, you will play a crucial part in creating a memorable experience for our customers in store. We offer awesome products and we know our customers purchase from us because we also offer them expert service.

In this role, you will deal with all customer enquiries including hire purchase contracts, sales enquiries, credit applications and cash sales. You will also take responsibility for and proactively resolve customer issues as they arise and you will do all you can to meet customers’ expectations.


Ideally you will have:

  • Knowledge of exceptional customer service and how to deliver it
  • Excellent phone manner
  • Exemplary written and verbal communication skills
  • Ability to remain calm under pressure
  • The desire to deliver a memorable experience to our customers

Additional Information

Our passionate people enjoy careers that provide inspiring experiences, exciting challenges and amazing benefits. They also know that Torpedo7 is committed to developing its talent, which allows for a wide scope of amazing opportunities as the business continues to grow. We are also part of The Warehouse Group, meaning there is plenty of scope for career development and staff benefits that extend well beyond the traditional outdoors industry.

We’ll See You Out There!

**Applicants must have the right to work in New Zealand

Expected salary:

Location: Whangarei, Northland

Job date: Wed, 11 Aug 2021 22:58:57 GMT

Apply for the job now!

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