Director of Product Technology (ELL LATAM/Brazil)
Job title: Director of Product Technology (ELL LATAM/Brazil)
Job description: Come join the world’s learning company, with more than 24,000 employees around the world with operations in 70 countries.
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into a digital experience, we are always re-examining the way people learn best. We are bold thinkers and innovators who motivate each other to explore new frontiers in an environment that supports and inspires us. By pushing the boundaries of technology – and each other – we aim to be a catalyst for the world’s innovations, personal and global, large and small.
The Director, Product Technology ELL LATAM/Brazil will be the key point of contact for Pearson’s regional ELL Product Technology function in its LATAM and Brazil territories. The role will manage the design, build and release of ELL Product Technology systems for our customers by combining software products from multiple sources for technology deployment projects in the LATAM/Brazil region. This role will work closely with ELL Product Development, Support Operations, Commercial, PMO and external vendor teams in the region to understand requirements for technology solution delivery.
Primary functions will include collaborating with business stakeholders on strategy, facilitating communication on cross-functional projects, strategic planning, and technology delivery.
As a direct report to the VP, Product Technology (CTO of ELL) you will have the following accountabilities:
Manage regional product tech governance and establish operational cadence up to ELL Executive team
Serve as a single point of contact for business partners regarding all Product Technology related matters for Brazil/LATAM including progress against strategy/goals and associated Product Tech initiative status
Responsible for the overall design, development and delivery of the product and technology stack for ELL in Brazil and LATAM
Responsible for the development and delivery of the overall vision that underlies the projected solution and transforms that vision through execution into the solution by mapping the business requirements to systems/technical requirements.
Partner with global teams (architecture, development, QA, Support, Incident Management) and the wider ELL Product Technology department to facilitate delivery and governance of technology products in the Brazil/LATAM region.
High degree of competency in integration development
Project manage the deployment of technology solutions to internal and external customers
Establish a strong pro-active partnership with the Brazil/LATAM sales and customer support teams and engage with key customers and leading institutions
Engage with sales teams during the sales cycle to ensure that technology and customer operations considerations are included in proposals and costs and to deliver business development support when required
Collaborate with Brazil/LATAM team to grow knowledge and understanding of technology products and services across all Lines of Business
Provide clear communication to cross-functional team leads and senior management regarding project status, resource requirements, issues, and priorities. Proactively identify risks and issues, prioritize them, and create plans to resolve in a timely manner
Provide leadership and programme management across the portfolio of key Product Tech initiatives through facilitation of program reviews and workshops. These reviews will assure program delivery and facilitate achievement of milestones/dependencies in order to maximize the benefits to the target customer
Translate prioritized product and platform strategies into program visual roadmaps/backlogs aligned to our critical customer journeys to demonstrate progress made, inflight initiative goals and aid the evidence based prioritization of future investments
Contribute to the strategic planning process by leveraging insights and data analytics to inform decision making which supports continual improvement in customers’ and learners’ experiences and also supports growth and future-proofs the business
Establish and maintain effective working relationships throughout the company
Embrace a culture of continuous service improvement and service excellence
Qualifications and Experience
Minimum of a Bachelor’s degree in Computer Science or IT related field required, MBA preferred
An industry recognized portfolio/program management professional (10+ years experience) with extensive experience in working within the Technology sector in Brazil/LATAM markets.
High proficiency of both Portuguese and English is a must for this role. Spanish is desirable.
An established history of working with product development teams in an agile environment, including Scaled Agile Framework, to influence product roadmaps/backlogs
Strong oral, written, and presentation abilities – from C-level executives to operations and delivery teams
Strong business acumen with the ability to build business cases for technology initiatives and to effectively communicate the value proposition to non-technical stakeholders
Experience thriving in a fast-paced, collaborative, cross-disciplinary and geographically dispersed environment, management consulting experience at top tier firm is preferred
Confident in working with a range of PPM and reporting tools/processes in both an agile and waterfall context, including but not limited to Jira, Planview and Tableau
Demonstrated passion for providing customer satisfaction
Current knowledge of Pearson products and services available in the educational market
Demonstrated ability to adapt to changing business priorities and a strong work ethic.
Competences and Behaviors
Customer orientated and technically innovative
Working within an international environment
Builds networks with customers, other team members and other relevant teams is essential
Very good communications, presentation and negotiations skills
Encourages people to be open and share their views
Ability to use own initiative to solve technical problems
Delivery focused and takes responsibility for targets
Drives efficacy into all solutions delivered, demonstration clear and measurable results through the development of KPIs
Strive for standardization and simplification in all aspects of work
Always cost conscious by balancing needs of the business against the best solutions possible
Pearson is an Equal Opportunity and Affirmative Action Employer. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Primary Location : Hybrid: Virtual and Sao Paulo, Brazil
Work Locations : Multiple Location (Occasional travel anticipated, principally US or UK)
Job : Director of Product Technology
Organization : English Language Learning
Employee Status : Regular Employee
Job Type : Standard
Job Level : Director
Schedule : Full-time Regular
Shift : Day Job
Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.
Req ID: 2112386
Location: São Paulo – SP
Job date: Tue, 05 Oct 2021 23:14:06 GMT
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