Italian Technical Advisor for DAZN – Lisbon, Portugal

Italian Technical Advisor for DAZN – Lisbon, Portugal

Job title: Italian Technical Advisor for DAZN – Lisbon, Portugal

Company: Sitel

Job description: Description: Are you a sports enthusiastic and would like to work in a sports streaming platform?Are you Italian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you!

Your future project: join our Italian Customer Support team.

DAZN is a tech-first sports streaming platform that reaches millions of users every week. It provides fans the control and flexibility to watch their sports, their own way, at home or on the go.

As a customer service specialist in this project, your daily responsibilities will include:

Ability to assist users with general Inquiries and technical support issues through phone, email, chat and social messaging channels (as assigned) regarding streaming servicesSolve with precision and efficiency emerging issues that customers may face in a proactive wayBuild meaningful relationship, answering customers questions in a courteous, friendly, and professional mannerMeet and exceed our customer service quality goals, compliance regulations and productivity targetsCreate amazing customer experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedback

Maximize your experience.

To succeed in the role, you will need to have:

Native or proficient level of Italian (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, Portugal

Gain stability, expand possibilities.

What’s in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

Competitive wages and stabilityPrivate healthcare & dental insurance (after six months of employment)Continuous learning/development opportunities and competitive career opportunitiesA safe, friendly, creative, innovative and technological organizationInternational and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)

Be bold. Be you.

Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there!

Apply today! Requirements: Offer:

Expected salary:

Location: Lisboa

Job date: Sat, 19 Jun 2021 22:06:21 GMT

Apply for the job now!

#Italian #Technical #Advisor #DAZN #Lisbon #Portugal