Level 2 Support Specialist – Ireland

Level 2 Support Specialist – Ireland

Job title: Level 2 Support Specialist – Ireland

Company: SpotOn Connections

Job description: Do you have a strong SQL background and are looking for a new IT career opportunity in Ireland? On behalf of our client, we are looking for Level 2 Support Specialists to work in beautiful Ireland!


The L2 Support Specialist position requires a high energy, quick thinking individual who has previously supported clients and stakeholders across several technical domains.

Previous experience in a L2 Support position essential
Data extraction analysis including strong SQL query writing
A passion for problem solving
Excellence in customer service
Experience of the following would be beneficial: C#, Jira.
Excellent attention to detail
Be able to work in a fast-paced work environment
Analytical with a questioning mind and keen interest in technology
Creative thinker and ability to think out of the box
Must be a team player and be able to work within a local team and teams across multiple geography’s
Strong analytical and troubleshooting skills are required
Possess a proven ability to work in cross-site and cross-functional teams and to multitask in an interrupt driven environment.


Capability of understanding and contributing to technical solutions and managing paths to resolution
Escalation management
Managing and delivery of multiple issues simultaneously
Supporting the development and delivery of the overall business strategy
Working as part of a key business critical team across multiple geography’s
Take responsibility for ensuring that issues are identified and dealt with to a predefined SLA
Identify opportunities for continuous IT improvement
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Expected salary:

Location: Co Meath

Job date: Wed, 10 Nov 2021 06:32:28 GMT

Apply for the job now!

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