(Malaysia) Product Support

(Malaysia) Product Support

Job title: (Malaysia) Product Support


Job description: Responsibilities / Introduction Responsible for maintaining the stable operation of the business platform system and infrastructure.Closely communicate with development and customer service teams to handle online feedback in a timely manner, including troubleshooting of network layers and applications (front-end Nginx, back-end services).IDC network setup.Construction of front-end and back-end servers and related software, setting of permissions, and monitoring of server-related indicators.Manage CDN, domain name and modify relevant settings in time according to customer needs.Use Zabbix, Grafana, etc. to monitor related infrastructure and service parameters and maintain various monitoring indicators. Requirement Must be able to read, write and speak in English and MandarinAt least 1 – 2 years? experience in online business system operation and maintenance or operation and maintenance tool developmentFamiliar with the construction of cloud service providers’ services, such as AWS EC2, S3 storage, VPC, Load Balancer.Skilled in the construction of a springboard machine and a bastion machine.Proficient in the operation and maintenance of Linux (Centos 7, Ubuntu) related instructions, and able to use common tools to troubleshoot issues in a timely mannerFamiliar with various communication protocols at the network layer, such as TCP, IPUnderstand how DNS works and proficiently in managing domain namesFamiliar with configuration of HA cluster and load balancing clusterFamiliar with DDOS protection, CDN related architecture, and at least one year of related product?s experience.Proficient deployment of services using JenkinsSkilfully in using of Nginx, understand the configuration of each parameter, understand the settings of Nginx cacheFamiliar with the relevant monitoring tools of operation and maintenance, such as Zabbix, GrafanaPriority will be given to those experience in using Python and Golang for operation and maintenance toolsEquipped with strong security, monitoring and business awareness

Expected salary:

Location: Kuala Lumpur

Job date: Sun, 24 Oct 2021 07:36:17 GMT

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