Management Information System (MIS) Adviser, Mekong Australia Partnership on Transnational Cr

Management Information System (MIS) Adviser, Mekong Australia Partnership on Transnational Cr

Job title: Management Information System (MIS) Adviser, Mekong Australia Partnership on Transnational Cr

Company: The Palladium Group

Job description: Management Information System (MIS) Adviser, Mekong Australia Partnership on Transnational Cr

Company Overview:

Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved – and is committed to continuing to improve – economies, societies and most importantly, people’s lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

About the program:
The Mekong-Australia Partnership on Transnational Crime (MAP-TNC) seeks ‘to build deeper and stronger cooperation between Australia and Mekong countries to address transnational crime and aligns with the strategic priorities set out in Partnerships for Recovery: Australia’s COVID-19 Development Response (May 2020). The sub-regional program will address operational and strategic TNC challenges in five Southeast Asian Countries – Cambodia, Laos, Myanmar, Thailand and Vietnam (the ‘Mekong countries’). The Partnership will work on three Pillars with the objectives of supporting 1) better policy analysis and a strong information base to assess TNC challenges; 2) stronger national operational capacities to prevent, detect and address TNC; and 3) enhanced regional cooperation – operational, information sharing and border security.
MAP-TNC will implement a coordinated approach to addressing TNC in the Mekong countries, through working closely with Mekong countries to identify key issues, to contribute research and analysis, and to harness whole-of-government expertise through cohesive program delivery. The Partnership will build on existing relationships in the Mekong Countries, develop stronger institutional links with Australian Public Sector/Government Agencies (APS) and Mekong country counterpart agencies and others working on TNC in the Mekong countries, and monitor results for discussion at regional partnership meetings.
MAP-TNC is managed by Palladium on behalf of the Australian Government.

About the role:
Palladium will contract a short term adviser (STA) to scope the needs and requirements for the MAP-TNC Management Information System (MIS).
Primarily the MAP-TNC MIS will provide DFAT with program data, reports and monitoring, evaluation, research and learning (MERL) findings in readily accessible, time sensitive formats.

The MIS must also consider how best to segment access to data and information by APS partners and relevant Mekong bilateral and multilateral stakeholders. The MIS will have to strike a balance between adhering to relevant security requirements whilst providing transparent and accessible information that fosters regional cooperation.
Information requirements need to be considered at three levels: * Security: The extent to which classified data and information needs to be stored on the MIS. Consideration will need to be given in relation to classifications and security clearance requirements.

  • Program management: The requirements will primarily focus on the needs of the program management team and reporting to DFAT as well as governance bodies of the Partnership Coordination Committee and Management Oversight Committee representatives
  • Collaboration: Fostering regional cooperation through sharing program outputs, outcomes and learning.

The MIS STA will map the data access and management needs of MAP-TNC to inform the design and procurement of a program data management platform to be managed by the Managing Contractor team. The scoping will draw upon information collated by the Baseline Assessment team.
The envisaged MIS must enable DFAT to generate and access, in real time, program data including data sets, reports and MERL findings. It will support collation and reporting against the Program’s plans, budgets and MERL framework, and track progress against the end of program outcomes. The MIS will also enable regional stakeholder cooperation through accessible, real time information sharing and contribute to effective communication across program participants through the program online portal. The MIS will also capture open source data, such as media reporting, research articles and other publications. The MIS will need to consider and assess its relationship with the existing TNC MIS platforms funded by Australia and ASEAN initiatives, finding synergies and efficiencies where possible.

The full design and development of the MIS will be competitively tendered based on the outcomes of the scoping output. The scoping exercise will be done in close consultation with DFAT.

  • The Contractor will provide design documentation of the MIS fulfilling functional requirements and addressing ICT security requirements as per the Information Security Manual (ISM) to DFAT within four (4) months of the Project Start Date.
  • The Contractor will implement the approved design within six (6) months of the Project Start Date and develop and document security management processes as per ISM.
  • The Contractor must take reasonable and prudent steps consistent with good industry practice to reduce the risk of a Security Incident or Cyber Attack (each as defined in Clause 30.11(E) on the Contractor’s information technology systems that accesses, transmits or stores any DFAT Confidential Information or any other data connected with the Contract, including but not limited to, Contract material, and tasking notes or personal information.
  • The Contractor’s MIS must comply with the GoA’s Protective Security Policy Framework (PSPF) and ISM. DFAT will reference DFAT IT security policies (based on the PSPF and ISM) in its assessment of the MIS and will require the system to meet the security standards required for handling of information up to the level of Sensitive: Personal/For Official Use Only.

Activity Description

  • Development of a scoping workplan: The plan will provide details of how the STA intends to conduct the needs analysis including a timeline of events, consultations, and deliverables.The workplan will align with the Baseline Assessment activities, as well as the MERL framework, and will also consider the budgetary constraints in terms of money available through the MAP-TNC contract, which may impact the scale and scope of the MIS.
  • Consultations: Assess the data available from the Baseline Assessment process and determine the extent to which additional consultations are needed with relevant MAP-TNC stakeholders. The following questions will be used in the Baseline Assessment:

What data management tools are stakeholders currently using?
What data do stakeholders collect currently, that would be useful for broader dissemination/ analysis?
What data would be helpful for TNC stakeholders to be shared through the MAP-TNC?
What format or interface would be most useful for accessing data?
What integrated tools would be useful for analysis of data?
What are the stakeholders set minimum security standards for any data management platform?
What are the stakeholders’ incentives for the continued uploading, contribution to and access of data?

  • Security: The scoping should consider security classifications and note what key personnel will likely be requiring access to potentially classified DFAT Information including data, and process security clearances (“Negative Vetting Level 1”) for system administrators with access to aggregation of data, and ‘Baseline Level’ for users with access to partial data). DFAT will work with the Managing Contractor to ensure that access to data is based on ‘need to know’ principles and will assist with the sponsoring of security clearances.

Consideration should be given – including through consultation with Palladium’s ICT corporate function – on prevention of Security Incident or Cyber Attack on the Contractor’s information technology systems that accesses, transmits or stores any DFAT Confidential Information or any other data connected with the Contract, including but not limited to, Contract material, and tasking notes or personal information. The MIS should comply with relevant Government of Australia and DFAT guidelines and policies and it will required to meet the security standards required for handling of information up to the level of Sensitive: Personal/For Official Use Only. The STA will identify any additional information needs that may be needed from the following stakeholders and include those in the scoping workplan.

Stakeholders will include: Department of Foreign Affairs and Trade (DFAT), Canberra and Mekong Posts; participating Australian Public Sector Agencies, Mekong participating bilateral partners, regional academic organisations, NGOs, other donors activity in TNC in the region, and Australian universities and think tanks.
Develop a detailed scoping document, and data management platform Terms of Reference (ToR): Based on the Baseline Assessment information and supplementary consultations, develop scoping document and draft ToR, to enable Palladium to procure an appropriate technical solution for MAP-TNC’s data management, taking account of budgetary considerations.
Technical oversight of procurement: Provide technical support to Palladium in reviewing and selecting the preferred provider to implement the MIS.


  • A detailed workplan based on these ToR.
  • A scoping document, at a minimum identifying disaggregated stakeholder data requirements for each stakeholder/group of stakeholders, and recommendations for how a platform could meet these needs. Incorporate any feedback from the MAP-TNC team and Palladium.
  • A draft ToR for the design, development, and management of the MIS to go to market.

Technical oversight during procurement of MIS provider.

# Milestone Duration
1 Detailed workplan Up to 2 days
2 Scoping document – First Draft Up to 9 days
3 Scoping document – Final version Up to 3 days
4 Scope of Works / TOR for Procurement activity Up to 5 Days
5 Procurement Up to 2 days

The STA may receive follow-up TOR and contract to provide support to the testing and roll out of the MIS, subject to the outcome of the procurement process, providing specialist advice to the Managing Contractor in overseeing this process.

What we need from you:

  • Extensive experience designing, planning and managing MIS / knowledge management platforms for public and private sector projects.
  • Demonstrated understanding of global data security risks and experience designing secure MIS platforms.
  • Knowledge of Australian Government data security requirements.
  • Experience and commitment in designing simple, user-friendly and practical data management and reporting functions.
  • Proven ability and track record in working effectively with multiple stakeholders in a culturally sensitive manner.
  • Experience providing technical oversight/advice to procurement processes and knowledge of the Commonwealth Procurement Rules.
  • Strong communication skills and experience producing high quality documents.

If this sounds like you, please submit a CV (up to 2 pages) with a cover letter by Friday the 18th of June.

We strongly encourage First Nations peoples to apply to this position.

Expected salary:

Location: Australia

Job date: Tue, 25 May 2021 22:42:05 GMT

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