Medical Biling Agent
Job title: Medical Biling Agent
Job description: We are looking for a Medical Billing Agent to work as a part of a team for one of our important US-based clients. This is a full-time position located in Montevideo, Uruguay JOB SUMMARY: – Responsible for providing quality customer service while performing collection of assigned outstanding and aged account balances – Documents all collection activity; maintains and organizes unit and responds to all correspondence, communication and/or verbal inquiries from all relevant parties – Ensures the quality, integrity and proper work effort of assigned work – Understands and adheres to all policies and procedures, as well as local, state and federal regulations, relevant to their area of operation – Maintains acceptable levels of productivity of all assigned accounts – Utilizes processes and applicable client systems effectively – Records and maintains complete and accurate documentation of all activity performed on appropriate medium – Creates acceptable payment plans for patient or responsible party to be able to live by and fulfill – Informs supervisor/manager regarding operational issues, including client and PFS needs and concerns – Responds to and follows up on all inquiries/requests KNOWLEDGE, SKILLS, ABILITIES: – Effective verbal and interpersonal skills – Phone etiquette and soft skills – Critical thinking and investigative skills – Bilingual in Spanish and English both verbal and written communication – Computer skills – Reading and understanding medical claims – Ability to assess problems and investigate proper course of action – Professional demeanor and attitude – Detailed oriented and a commitment to excellence EDUCATION / EXPERIENCE High School Diploma 1+ year of credit/collections or customer service experience Or 1+ year of university coursework
Job date: Tue, 09 Nov 2021 23:07:17 GMT
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