Performance Lead (Ops) – GCC

Performance Lead (Ops) – GCC

Job title: Performance Lead (Ops) – GCC

Company: Swvl

Job description: About Us

Swvl is the leading technology company in the mass transportation market. We are a fast-growing data-driven company that is disrupting the public transportation market on multiple continents making people’s lives better daily in countries such as Egypt, Kenya, KSA, Pakistan, UAE, and Jordan

Swvl is a revolutionary idea that was born from passion, loyalty, and persistence to face all challenges on the table, Swvl is not just a means to facilitate commuting, but a hunger to strive for solutions, encourage the contribution of youth in innovation, and inspire change. Swvl has a positive, diverse, and supportive culture-we look for people who are curious, inventive, and work to be a little better every single day.

About the role

This role reports to the – Manager Performance & Analytics – GCC and is based out of Karachi, Pakistan.

Role Responsibilities

  • Regular interactions with stakeholders to understand business challenges and recommend data driven solutions.
  • Building dashboards and undertaking analytical exercises to enable the stake holders in making data driven decisions.
  • Serve as the trusted data and analytics consultant to different functions across the wider organization.
  • Acquire, integrate, stage & use data from multiple sources and present them in a clear format to the relevant stakeholders.
  • Drive process automation, improvements, standardization and simplification of information.
  • Help in network planning exercises to ensure that the customer transport network is optimized according to their needs.
  • Work with the global ops center to monitor and improve service delivery and live operations.

Role Requirements

  • At least 3-4 years of experience in a relevant role in a tech driven company.
  • Excellent ability to manage internal and external stakeholders.
  • Extensive experience using SQL and other data analytics tools like Tableau / Looker etc.
  • Proficiency in Microsoft Excel, Google sheets Google slides and Powerpoint.
  • Willingness to multitask, prioritize and manage time effectively.

Expected salary:

Location: Karachi, Sindh

Job date: Thu, 16 Sep 2021 03:22:49 GMT

Apply for the job now!

#Performance #Lead #Ops #GCC