Resident Manager Ready for Hotels in China

Resident Manager Ready for Hotels in China

Job title: Resident Manager Ready for Hotels in China

Company: Shangri-La Hotels & Resorts

Job description: A fantastic new opportunity is available to join Shangri-La…

At Shangri-La we place great emphasis on internal growth and development but a rare opportunity has arisen for an experienced and driven operator. We are currently looking to recruit experienced Resident Managers for our properties in China – someone who is an inspiring leader who places our people and our brand at the heart of all their decisions while delivering a superior guest experience.

As this is a large and busy operation, we’re seeking and established Resident Manager with an array of skills and experience, focusing on F&B in a luxury environment. Our ideal incumbent will have local knowledge, high guest engagement, luxury background and outstanding leadership capabilities.

As a ready Resident Manager, you will:

  • Manage the operations part of the hotel through close involvement in all operations, multi-skilling the team to ensure an efficient but effective business.
  • Create a fun atmosphere and ensuring a highly personalised and locally inspired guest experience.
  • Adopt a hands-on approach to maintain quality.
  • Lead the team in all areas of the operation.
  • Work closely with the General Manager you will establish clear performance goals for the team, provide regular feedback to them through coaching and support.
  • Be a leader who inspires the team by understanding their individual needs and working with them in and approachable way.
  • Drive hotel programs and projects.

As a Ready Resident Manager, you need:

  • To have a proven track record in a similar role within upper upscale hotels and luxury hotels, as well as a strong focus on F&B.
  • To be capable for creating a high performance culture, leading the team and fostering a collaborative approach across all departments.
  • To have a proved track record in driving engagement and guest satisfaction for the hotel.
  • To be a savvy business leader with strong commercial acumen, working alongside the General Manager to effectively drive strategic projects, revenue and financial goals.
  • Strong commands in both English and Chinese, due to the needs of serving both international and local guests.
  • Strong interpersonal and communication skills.

If you are the right person, what are you looking for? Click the apply button now!

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Expected salary:

Location: China

Job date: Wed, 26 May 2021 05:00:47 GMT

Apply for the job now!

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