Sales Support – Remote Working / Open to Location in South Africa (Dutch Speaker)
Job title: Sales Support – Remote Working / Open to Location in South Africa (Dutch Speaker)
Job description: Join the industry leader to design the next generation of breakthroughs
This position with will be to provide necessary Sales Support / Estimation functions to front end Sales Offices and Account Managers in Netherlands and UK in EMEA from the South Africa. The reporting line would be directly to Front Office Team Leader. The candidate would co-ordinate with Account Managers, other estimating/ Sales Support resources and support on global estimating back office.
- Complete responsibility of Proposal Submission for Large Complex Project Inquiries coming in locally and globally.
- Proposal Support may also be required for Smaller inquiries for specific Honeywell Accounts as well as technical Support to our Distributors/ Channel partners.
- Work and co-ordinate with Sourcing Team, CEPS, ETO/RNM for necessary customization support in making proposals. The scope contains both Honeywell and Third-Party products/solutions.
- Communicate with internal and external customers in an easily understood manner
- Using detailed customer specifications and requirements, prepare proposals maximizing value demonstration.
- Select the proper combination of hardware, software, equipment, materials and services that will deliver the highest value to the customer while supporting overall Honeywell business objectives.
- Preparing the Techno- Commercial Proposals in standardized format as well as handling of all the TQs and responses.
- Providing cost related information using SAP whenever required.
- Handles customer queries as required; provides customer assistance in tasks associated with sales process
- Co-ordinate with other stake holders like GCC / OMT, Sourcing, Sales, factory, vendors etc to provide necessary support on order deliverables and executions.
- Possible direct Customer Interactions and ensure all compliance to order execution requirements and increase customer satisfaction, by providing necessary support.
- Sales support activity like respond by Phone and maintaining Mailbox
Qualifications and Experience:
- BS or BA or BE degree – Preferred in: Instrumentation Engineering, Automation, Technology or Business (equivalent knowledge / experience in the field)
- Fluent in Dutch and English
- 5+ years of experience in industrial sales/ sales support.
- Experience in supporting customers / end users in multiple verticals and networking with OEMS, EPCs and consultants.
- Experience in understanding different cultures and customer buying process within a region can be an added advantage
- Category: Sales Support
- Location: Bekker Street Howick Close, Waterfall Park, Midrand, GAUTENG 1685 ZAF
Customer Experience (GLOBAL)
Location: Midrand, Johannesburg
Job date: Tue, 25 May 2021 22:46:12 GMT
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