Senior Data Steward (GSC Philippines)

Senior Data Steward (GSC Philippines)

Job title: Senior Data Steward (GSC Philippines)

Company: 3M

Job description: 3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent 3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. Job Description: Roles and responsibilities include but are not limited to the following: Manage Customer Master Data request, maintain, and inactivate processes Understand downstream processes and dependencies on Customer Master Data Follow Standard Operating Procedures for Customer Master Data including but not limited to: Global data standards. Complete request and maintain tasks within defined Service Level Agreement” Maintain Customer Master Data quality Maintain Customer Master Data attributes Prevent and manage duplicate Customer Master Data records Ensure required documentation has been submitted before requesting a new customer record Ensure the account wasn’t inactivated for business reasons before requesting a new customer record Ensure customer record is complete and accurate Ensure post account set-up activities are complete to make customer records business ready (for example, Rebate Team, Pricing Team, Territory Team are notified and take action for new or changed customer records) Serves as subject matter expert and assists in training the team with process updates and/or process changes. May be required to assist in process onboarding of new hires. Handles requests with medium to high complexity, requests that would normally require engagement and collaboration with regional and global process experts and stakeholders. Applies an advanced level of research to analyze and interpret data to enable business processes such as rebates, sales reporting, etc. Provides data and analytical support for presentations and business reviews. Coordinates and participates in execution of mass data updates as needed for indirect and direct sales reporting, customer master data, point-of-sale data, rebate/reward program administration, ship and debit / chargeback administration, etc. Basic Qualifications: Bachelor’s degree in any Business, IT, or any other related course Excellent communication skills, fluent in English (and any language if specifically identified in the position) Highly customer service and quality-oriented mindset Proficient research, analytical and problem-solving skills Continuous improvement mindset Working knowledge of MS Office tools Structured approach to effectively and efficiently planning own workload Team oriented person who can focus on the details. Preferred Qualifications: At least 2 years’ experience in using SAP and CRM platform preferably Salesforce. At least 1.5 years’ experience in master data maintenance, customer account maintenance, or POS. Knowledge of Salesforce and SAP an advantage. Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

Expected salary:

Location: Philippines

Job date: Thu, 21 Oct 2021 22:14:13 GMT

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