Senior Operations Analyst
Job title: Senior Operations Analyst
Job description: About Glovo:
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).
Your work-life opportunity:
Glovo is looking for an Senior Operations Analyst to join the Morocco Team in the Casablanca office. Are you passionate, proactive, data-driven and hands-on? Do you want to evolve in one of the fastest growing Start-ups of Barcelona, building a product that will change people’s day-to-day and disrupt the on-demand market?
Be a part of a team where you will:
- Provide analytical support to the operations team.
- Perform analysis to come up with some insights to help improve the delivery time in all the cities.
- Be a key player in the process of onboarding for couriers, in terms of tools and data analysis.
- Work closely with the tech department to monitor changes in the dispatching algorithm
- Own all dashboards and build new tools to improve the visibility of metrics in the department
- Understand the operations model in Glovo to provide advice to the team
- Give life to your craziest ideas and have an immediate impact.
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
- Bachelor in Engineering, Maths or any technological domain
- Passionate about analytics: you enjoy deep-diving into problems to find the root cause
- Problem-solving skills: no problem is too small or too big
- Excel proficiency
- Experience in SQL
- Advanced English
- An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!
Experience our Glovo Life benefits:
Enticing equity plan
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget
What you’ll find when working at Glovo:
Gas: We work with energy, innovation and passion for what we do. We are committed.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.
If you believe you match these values, we look forward to meeting you!
Wanna take a peek into what it’s like to work at Glovo? Follow us on and like us on !
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit
Job date: Thu, 04 Nov 2021 23:09:57 GMT
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